Good evening Graham - just wanted to let you know the highly anticipated arrival of the recent Lionel items did make its appearance last (Thursday) evening. I did not get it unpacked until this afternoon but I must give you high marks in the packing and security of the items. I was pleased to see the meticulous care that you took with the 2461 Lionel (depressed) metal flatcar with the original transformer on it. Very creative means of protecting the transformer with the cardboard cutout that fit down in the depression so well....... NICELY DONE!! All of the items arrived just fine. I keep an active list of items to search out when I attend various train meets. This particular order allowed me to cross off three of the cars for which I have been looking. The only one that was a repeat was the Sunoco S.U.N.X. 6555. I do have another but not in as good condition as the one I just purchased from you. As for the 2461, I do have the 6461 which is a direct descendant of the 2461 just a bit more recent and the 6818 (red plastic flatcar with transformer from 1958). The hoppers are a continuance of trying to get at least one of each style ...... know I will never try to get one of each number or train line representative .... just tooooo many of them.
Thank you so much for your help in putting this order together...... greatly appreciated.
Will continue to check your web site and see what new items magically appear. Thank you again.
Tom C., New Hampshire
The Lionel 2032 I purchased from you is really nice. Your merchandise is always first class.
Regards,GBV, Pennsylvania
Everything you have sent me has met my expectations, thank you. I wanted to let you know the letter you sent with the MTH diesel engine was helpful and shows you care about what customers are buying. I also wanted to let you know I originally found your website while looking for a I Love West Virginia boxcar, it was in your archived items and your website was one of the options to find it when I was searching. Perhaps leaving hard to find items in your archived folder will bring more customers. Lastly, your mentioning for me to go to your homepage on a regular basis to find new items is an idea you should tell any new customers if you don`t already do so, at least two of my purchases were because of that conversation. Although I will slow down my purchases I will continue to check your website, which is the best I have seen.
Take care and thanks again,
George
Mentor, Ohio
Received my Lionel 6-52087 New Mexico Central RR TTOS 1996 Convention Car today. It arrived in perfect condition, both shipping and car. Your initial order processing was flawless too. Great site. Thought you would enjoy seeing that it is on the rails, had its first run and is now a part of my operating layout. I will pass on my complete satisfaction to my fellow TTOS NM Division members.
Thanks again.
Richard S.
Albuquerque, NM
Just wanted to let you know how pleased I was with my buying experience. There are lots of on-line model train dealers that sell products but none that I know of that stand behind them way you do. Your promise to put the customer first is no idle claim and I especially appreciated your hands on and honest approach to handling my questions and concerns. Will definitely be coming back for a lot more business!
Regards, Scott
Dear Associates of Graham's Trains, I have ordered several times from your company. I appreciate the EXCELLENT service and prompt order processing/shipment. Of all the online toy train dealers I have dealt with, Graham's Trains is by far the best. I look forward to continuing my business with GrahamsTrains.com.
Thank you,
Alex C.
Reno, NV
I wanted to write to tell you that I am extremely satisfied with my recent order of Lionel track. I don't usually order online, mostly choosing to shop locally, however, when I experienced problems finding the older Lionel tubular track at my local hobby shop, I went online and found your store. I especially liked that you kept me updated every step of the way with order status through UPS tracking and that my order came exactly when promised. Your website was also informative and easy to navigate. Consequently, I signed up and will be back soon for additional purchases. Thanks again for your promptness and professionalism in fulling my order.
Sincerely,
Doug G.
Dear Graham,
I received everything today as you indicated on what I had
ordered. I want to say Thank You for handling everything with care along with
excellent service. I received my cars, switches, transformer, and accessories in
excellent condition and they are up and running on my layout. I look forward in
viewing more items for sale and doing more business with you.
Very truly yours,
Vito from NY
Graham,
Thanks for the speedy service. UPS arrived this
afternoon. Great job of packaging. All eight switches and the uncoupler appear
to be in mint condition.
I think I will order that Burlington GP-9 Diesel
Engine from you.
Look for another order!
Thanks again,
Howard
Calera, Alabama
Graham,
my order arrived friday. man that was fast. extra happy with the product. would
recommend you guys to anyone. this kind of service is rare these days.
thanx
randy ----
Dear Graham,
I just wanted to take a minute or so to thank you for your
excellent service. I received my MTH, Premier, 4 Bay, Norfolk and Western
coal cars yesterday in excellent condition. I plan to run them on the layout
at our club, during the next meeting. At that time I will let the fellows
know of your excellent service and the address of your web
site.
For your information here's the web site of our club in the
Greater Charleston, South Carolina Area, Charleston Area Model Train Club.
Very
truly yours,
Rod
Graham,
Just wanted to let you know I got the engine and the caboose I
recently ordered from you, and I wanted to say that they are in great shape.
A friend of mine, who has been into O guage and Lionel for years was very
impressed with the condition of the items, as well as the price. Thanks
again.
Kip M
Hi Graham,
My loco and cars arrived Thursday just before I had to leave
for work. My Wife and I unpacked them last night and everything was in good
shape thanks to you packing them so well. I am delighted with the Berkshire, it
is really beautiful. It has been a pleasure doing business with you and I look
forward to doing business with you again.
Thanks so much,
Larry
Graham,
I just wanted to drop you a line to tell you I received the trains I ordered. The trains are great, thank you, merry xmas. Charles L.
Dear Graham,
I received my 2025 Loco, 6466W Tender and other
cars yesterday. They look beautiful !!!!!!!!!!!!!!!!
Thankyou
Larry K. Montana
Hi Graham,
Received my derrick and it looks super !!! I am
very pleased. Thank you for all your extra effort and great service. Have
your site on my favorites and will look in from time to time.
Thanks again,
Lane
Now that Christmas is over, the trains
have been viewed and played with to the joy of my Grandkids. Your service
and concern for my being able to make them happy was greatly appreciated.
Thank you for the concerns you showed in early December 2004. Please continue to enjoy life.
Marty
Fair Haven, NJ
Thank you, you made my parents (both in their 70s) very happy with that engine/tender and
boxcar. Please keep a lookout for other PM cars…they have a guaranteed
home up here in Cleveland!
Happy
New Year.
Dear Graham,
I just recieved my Lionel LRRC Hudson Steam Loco this afternoon and it is outstanding!! :-) This is my second purchase from you and once again
I am very happy with my purchase and prompt service I received. Thank
you again for a great engine at a great price.
Matt H.
Ephrata, PA
Hi Graham, I received the train today
and I love it. Set it up on the shelf above my desk and ran it for a couple of
hours. Thanks again. It is great.
Jody
Graham,
Just writing to let you know that the transformer arrived today and I already have it
working on some of my accessories. Once again it was a pleasure doing
business with you.
Dear Graham,
The train arrived yesterday
in perfect condition. My husband is so very pleased.
Thank you for quick shipping and excellent service. We will
bookmark your site.
with appreciation, Margaret
Hi there Graham,
I just received my MTH Santa Fe steam engine and it's a beauty! Your ad
said "like new" condition and that was an understatement. It looks NEW
to me. Many many thanks for outstanding item at a great price. I look forward to doing business with you again.
Thanks again,
Matt H.
Ephrata, PA
We bought two engines this Christmas (MTH) they are great. I looked
around for several weeks, you had the best selection, service and price.
We will be back.
John W
South Carolina
Graham,
I
received the transformer. Looks great!!! Packaging and shipping were
excellent! I love that very old box - haven't seen many of them.
Listen,
it was very nice doing business with you. Please e-mail me when you get any
new Lionel trains, etc. I will continue to review your website periodically!
Talk
to you soon,
Bill
Hello Graham,
The passenger set arrived in perfect condition and I'm extremely pleased with
the cars!
Sincerely,
Ken
Just wanted to tell you that after
searching the net and alot of other sites, you have the highest quality trains
for the best prices. I thoroughly enjoy purchasing trains from you and thank you
for being so prompt on sending them to me. If you could list this as an accolades
to your profile , you should, you deserve the testimonial. Thank you again, I
will definitely keep monitoring your site for additional purchases. I enjoy
everything that I have purchased from you and I am anxiously awaiting my new
purchase. best regards, sincerely, Trainman0_7 Steve
Dear
Graham,
Just wanted to tell you that the package arrived today. In great shape.
The service was impeccable. Fast/Dependable/Reliable. Couldn't ask
for any better. Hope to do more business with you in the future.
A HIGHLY SATISFIED CUSTOMER!!!!!!!!!!
Lee
I recently purchased the captioned steam loco
& tender and am well pleased. Your description "like new" was
certainly no exaggeration.
Do have a question however. There is a tiny 2
position switch on the underside back by the cab. With no instructions I'm not
sure what it does. Does it perhaps have something to do with smoke generation?
Regards, Jim C.
Graham,
I just received my order from you I placed last week and need a few more small
boxes. The items sent are all great, especially that cleaner car! I will highly
recommend your place to friends and family!! Thank you...Ken
Hi Graham,
I have now received both shipments including Lionel (9841, 9852,19912) and, as
always, they are beauties. Again thank you for your great service and beautiful
trains.
Sincerely, Sheila
Graham,
Thank you for sending out the LV hopper so promptly, as you had said, the
condition is excellent!
It is a pleasure doing business with you!
Dennis
Hi Graham, I received the bridge today. As
always you are very prompt with your shipment & I am very pleased. Thanks
Frank
Graham,
Zippy service. Thanks. I received my order
(milk car & trestle) today. Zoom. I was expecting it about Monday. Now I
think I'm ready to set up my 1st train since 1953 through about 1959.
"For the Grandchildren", you know!!!!! So, surmise that I have NO
IDEA what I'm doing but I'm hell-bent to be doing.
Help me with one of the many mistakes I've
made since I decided to do this - and I don't have a single track down yet. It
seems that I'm going to need the part, or parts, to make my milkman unload the
milk. I don't know what the part/ parts is/are. Please let me know if you can
get them & how much I need to send you. I'll pay you like lightning - no
problem. I've been told by a few people that Lionel makes the Milk Car again
but "You will never be able to find one." As soon as I saw you had
one I bounced on it without giving thought to other items I will need. Please
help.
Thanks for your quick service on today's
delivery.
Glenn
I received my order today of the Lionel Train Boxes that
I ordered earlier this week. Thank you for your quick response.
They are as good as advertised.
Henry
San Antonio, Texas
Graham, received late last week.
Trains are great and are just as described
on your web page. Please feel free to send any email info regarding items
you are selling. I will check back to your page from time to time.
Thank
you, -Phil-
Graham:
I received the trains today. As always, beautifully packaged and exactly as
advertised.
Thanks
Rich
Thank
you, and thank you for the very quick turn-around on my order for the Lionel
repro boxes! I just assembled them, and they are great, the best storage
for those post-war cars previously without boxes.
Dennis
Graham,
I received the K-6729A K-Line 4 pack of Ford Ore Cars that I ordered from you
this past Friday. The cars were in beautiful shape, just as you assured
me. I just wanted to drop you a line to say thanks for the speedy delivery
and the attention to packaging. I look forward to ordering from you again
in the future.
Thanks again,
John R.
Cochran, GA.
Thank you, received my
second order yesterday, I am very pleased with your trains, they are in
excellent condition.
Joe B.
"GRAHAM,
THE TRAINS ARRIVED TODAY. THE ITEMS ARE EVERY THING YOU SAID
THEY WOULD BE. WHAT A REAL PLEASURE TO DEAL WITH A MAN OF GREAT INTEGRITY. YOU
SHOULD LOOK IN THE MIRROR AND SAY I MADE A THREE YEAR OLD VERY HAPPY TONIGHT.
GIVE YOURSELF A PAT ON THE BACK."
RICHARD P. [THE BEAR]
Graham
The 2 TTUX cars and Grain Semi arrived today in fine shape, just as shown/described on your web site. Thanks for an easy swift transaction, I'll be checking back.
Best regards,
Steve
Graham,
Unpacked everything last night and wrapped gifts......everything was there and
it all looks great!!!!
thanks and have a good holiday season.
Dave
Graham, they were delivered today after I got home. The items look great.
You and I are going to do more business!!. Keep me in your email address if
you get in any Hot!! Items!!. I will keep looking on your web site too!
Thanks for the service. Best Regards Tom
Graham,
Just a note to say a very
appreciative thank you for the wonderful train set, it arrived in perfect
condition. It is gorgeous and I love it and I'm showing it off to my
entire family. Thank you again for all of your help and now that I found
your web site, I will be checking it often to see what is new. Your
service and site is excellent and I appreciate all of your help. I hope
to do business with you in the future. Thanks again!!!
Sincerely,
Fred L
Hi Graham.......it is my
pleasure.......I have confidence it the items that you sell.....
I am fairly new at collecting trains and it is important to me to get what I
paid for along with the excellent service that you provide........
Thanks
Bill
Hi
I received the caboose in great shape. Giving the tracking
number is a very good practice. I think your prices are very fair for what
you get. I am also looking for a 6561 cable reel car if you have any
information.
Thanks
Thomas
Good morning,
I received the car in great shape. Once again a pleasure to do business with
you.
Thanks,
Tom M.
Hi Graham,
Once more let me say that I appreciate your
professional and courteous manner of conducting your business.
Thanks,
Gene
Hi Graham
Received the car today, better than I expected ,thanks again.
Tom M.
Graham,
Hi, the train arrived and it works wonderfully.. Boy that thing really chugs,
thanks for the successful transaction and I'll keep an eye for you in the
future!
Thanks.
Chris
Hi: Just a note to let you know I received the shipment and
everything is ok. The caboose is really sharp and looks great on my layout. If
you get a hold of any Reading or Lehigh Valley cars let me know as I would be interested.
Again it was a pleasure doing business with you and I am sure we will get together
in the future.
Ed
Graham,
I just wanted to let you know I received the #6419 Lionel work caboose July 11.
I would like to add that the caboose looks even better to me than your
description.
I am very pleased with your business ethic, service and pricing.
Thank you and perhaps we may do business again in the future.
Thanks again.
Larry (one happy customer) F.
OK - many thanks. The package arrived today and I am happy with the
contents. However, one side comment. Your attention to detail on
the packaging paid off. The box arrived in terrible shape.
Probably a result of the rednecks in this region - Columbus Indiana and
Columbus Ohio are totally different. The folks here have one
mentality, throw and maybe catch, who cares if it hits the floor.
Nonetheless the bubble wrap inside saved the day - thank heaven because as
you know the contents cannot be replaced. Will be scanning your website
for more goodies - thanks again for the quick and "safe"
turnaround....
Bruce
The Lionel arrived Monday September 9th, box car
and box both in excellent condition as advertised. I will keep monitoring
your website for future bargains.
Thanks
Richard
I received the
Lionel model 671 train and tender today and was very pleased with the item I
purchased. It is everything you stated in your description of the item.
I plan to do all my lionel purchases through Graham's Trains in the
future. And thank you for the prompt delivery on the item.
Joe B.
